Enerj is a British technology company, with a keen sense of market, efficient execution, and extensive investment and innovation in the field of AI + IOT

Core demand

Enerj is committed to providing differentiated smart home solutions and proposes a series of requirements:

1. New product category: the leap from traditional products to intelligent control for electrician, lighting, sensor and security.

2. Terminal consumers can realize scene linkage / scene automation and other functions through app and third-party voice control equipment, so as to meet the market demand of the sales area.

3. Strictly control product quality and improve product quality / performance parameters.

4. After sales service support.

Solution

Graffiti helps enerj to realize the interconnection of intelligent products by providing mature and efficient product intelligent solutions, high-speed and stable global cloud services, etc

1. According to the customer market research, assist the customer to complete the intelligent function customization of traditional products, and recommend different types of products to help the customer occupy the consumer market.

2. Optimize the UI interface irregularly, maintain and upgrade the third-party voice service, and upgrade the app customization, so as to improve the end user experience.

3. Expand the use function of the current product line, optimize customer experience and increase user viscosity.

4. Set up a special manager to follow up and repair the graffiti according to the feedback from the end consumers in the customer area

Customer effectiveness

After the release of intelligent products, the performance will grow steadily. In the next six months, its intelligent products will be sold online and offline at the same time